Air Conditioning • Heating • Repair • Maintenance • Remodels/New Construction
Edina Heating and Cooling: Answers to some of the most frequently asked questions (FAQ's)
Q. Why should someone contact Edina Heating and Cooling instead of one of your competitors?
A. There are dozens of Minneapolis and St. Paul area based heating and cooling vendors to choose from, but our customers tell us that they enjoy doing business with us because of the following reasons:
- Same day service - We complete over 95% of all jobs in the same day
- Experienced certified technicians - Each job is completed by a technician with over 20 years of heating and cooling experience in the Twin Cities of Minneapolis and St. Paul
- No surprises - We follow through on our commitments and provide a written estimate before we begin the work
Q. Most companies say that they have experienced technicians. What makes you different?
A. Many of our competitors have one or two senior technicians that support a number of newly trained or less experienced technicians. The quality of work can suffer as a result. All of our technicians are certified and have over 20 years experience in the Minneapolis and St. Paul metropolitan area. We've seen it all and our customers tell us that we're very good at what we do.
Q. How are you able to complete 95% of your jobs the same day you start?
A. We believe that this is another area that separates us from our competition. It all begins with response time. We answer the phone when contacted and return all messages within 2 hours if we are unavailable, even if you call us at 2:00 A.M. Very few companies can make this claim.
Customer satisfaction is vital to our success and we know that when someone contacts us, they have a problem that needs to be resolved immediately. We understand the urgency and do all that we can to ensure that your system is installed or repaired the same day.
After the job is done, we want you to refer your friends and relatives to Edina Heating and Cooling.
Q. I've got an old octopus shaped furnace that takes up a lot of space. It still works, but I know it's not very efficient. Should I consider replacing the unit with a newer more cost efficient furnace and air conditioner?
A. In many instances, homeowners have found that the monthly utility cost associated with the inefficiency of older equipment and the repair costs can be reduced with the installation of a new heating and air conditioning system. In other words, in a few years, the costs of purchasing and using a new unit can be less than the costs of the monthly heating and air conditioning bill.
Call us today at 952-922-3700 and relax in comfort tonight.